Manage trips & statuses
Open Trips to see saved flight and stay requests. Trips are grouped into upcoming and past travel.
Find a trip
When trips exist, you can search by destination, traveler, or purpose and filter by status or trip purpose.
Each trip row shows:
- Dates and traveler
- Approval or payment stage
- In-policy or out-of-policy status
- Total, or Rate pending for a stay without a confirmed rate
Understand the main statuses
- Awaiting approval: an approver must act before payment.
- Unpaid: approval is complete or not required; payment can proceed.
- Paid or On Runway Balance: payment has been recorded.
- Pending ticketing: the flight request is saved but no airline ticket has been issued.
- Pending reservation: the stay request is saved but no hotel reservation has been made.
- Declined or Cancelled: the request will not continue.
Open a trip for its itinerary, traveler, purpose, cost code, policy result, approval history, payment status, internal reference, and total.
Add a trip to your calendar
Open the trip and select Add to calendar (.ics) to download a calendar file.
warning
Do not treat a Runway internal reference or pending status as a supplier confirmation number. Wait for an airline ticket or hotel confirmation from the supplier flow when that integration becomes available.